(NEW) Customer Care Representative
RT Creative Group LLC 
Richardson, TX

Are you a people person who loves interacting with customers? We are searching for a well- organized, enthusiastic person who loves providing phenomenal customer service!

The primary focus of this position will be serving customers from RT Creative Group’s two online brands—Graceway Media and Igniter Media. The right candidate will liaison with customers via inbound/outbound phone and email support as well as assist in answering account inquiries.

Requirements

  • Need to enjoy interacting with customers
  • Need to be coachable
  • Possess a basic understanding of Christianity and familiarity with church 
  • Must be punctual and detail oriented
  • Must have reliable transportation
  • Must work onsite at our offices in Richardson, TX

Responsibilities

  • Place and receive calls to and from customers while maintaining a friendly and positive attitude
  • Assist with account inquiries, reset passwords, and basic customer support (training provided)
  • Inform customers about new products, services, etc.. (Note: this is not a sales position)
  • Part-time schedule available to accommodate mothers with kids in school, college students, and folks with other jobs.

Think this position could be for you? Send us an email telling us why you’d be a good fit, along with an updated resume to jobs@rtcreativegroup.com


Senior Applications Developer 
RT Creative Group LLC 
Richardson, TX

If you love the idea of developing software as part of a talented team, in a relaxed environment, with a greater purpose in mind, this might just be your dream job.

RT Creative Group maintains multiple points-of-presence on the web. The right candidate will be immersed in many different projects with a focus on our two largest e-commerce divisions: Igniter Media and Graceway Media. You must be an excellent technical communicator and will be a critical participant in determining the requirements, software design, and implementation of multiple applications.

Requirements

  • Bachelors degree or equivalent (Computer Science or related field preferred)
  • 3+ years web application development including application architecture and design
  • Deep experience with HTML, JavaScript, and CSS
  • Expertise in a web development platform (such as .NET, Java, Ruby on Rails, ColdFusion, etc...) and the ability/desire to master a new development platform, if necessary
  • Excellent written and oral communication skills

Responsibilities

  • Design and implement new applications, mainly on the web
  • Maintain and enhance existing web applications
  • Make recommendations about implementing the use of new tools or technologies as they serve to improve the development process and/or the web application user experience

At RT Creative Group we have a relaxed environment with lots of freedom to experiment with new technologies as we develop a long-term strategy for our business on the web. The salary is competitive, and commensurate with experience. The salary package includes 401(k), employer-sponsored medical and dental insurance benefits, paid vacation and sick leave, covered parking, and annual salary reviews.

Interested?

Please email a personalized cover letter and your resume (PDF or text-only, please) to jobs@rtcreativegroup.com.

 


Junior Applications Developer 
RT Creative Group LLC
Richardson, TX

If you love the idea of developing software as part of a talented team, in a relaxed environment, with a greater purpose in mind, this might just be your dream job.

RT Creative Group maintains multiple points-of-presence on the web. The right candidate will be immersed in many different projects with a focus on our two largest e-commerce divisions: Igniter Media and Graceway Media. You must be an excellent technical communicator and will be a critical participant in determining the requirements, software design, and implementation of multiple applications.

Requirements

  • Bachelors degree or equivalent (Computer Science or related field preferred)
  • 1-3 years web application development including application architecture and design
  • Deep experience with HTML, JavaScript, and CSS
  • Expertise in a web development platform (such as .NET, Java, Ruby on Rails, ColdFusion, etc...) and the ability/desire to master a new development platform, if necessary
  • Excellent written and oral communication skills

Responsibilities

  • Design and implement new applications, mainly on the web
  • Maintain and enhance existing web applications
  • Make recommendations about implementing the use of new tools or technologies as they serve to improve the development process and/or the web application user experience

At RT Creative Group we have a relaxed environment with lots of freedom to experiment with new technologies as we develop a long-term strategy for our business on the web. The salary is competitive, and commensurate with experience. The salary package includes 401(k), employer-sponsored medical and dental insurance benefits, paid vacation and sick leave, covered parking, and annual salary reviews.

Interested?

Please email a personalized cover letter and your resume (PDF or text-only, please) to jobs@rtcreativegroup.com.


Video Producer 
RT Creative Group LLC
Richardson, TX

Like telling stories through film? Come be a part of our team! We’re looking for a Producer to help us create short films (or “mini movies”) for IgniterMedia.com.

You will be an integral part of producing videos, from concept to completion. Conceptualizing, brainstorming, pre-production, production (ranging from video shoots to motion graphics), and post production are all facets of this position.  

Requirements:

  • 3+ years of experience in video production/motion graphics
  • Diverse skill sets in telling stories in new and creative ways
  • Ability to work on a team
  • Openness to feedback
  • College degree preferred
  • Insight into communicating to the Church

With Proficiency in the Following Tools:

  • Final Cut Studio, Final Cut Pro X or Adobe Premiere Pro
  • Adobe After Effects
  • Adobe Photoshop

General Responsibilities:

  • Pre-Production Planning
  • Camera; Lighting Work
  • Video Editing
  • Motion Graphics (the more, the better)


Please submit a resume and a link to a demo reel to jobs@rtcreativegroup.com.


Production Intern Extraordinaire 
at RT Creative Group LLC
Richardson, TX

Pursuing education in media or communications? Want to learn about what it takes for a company like IgniterMedia.com to produce “mini movies”? Come help us do what we do as our Production Intern!

We are looking for a passionate person who wants to learn. The person who fills this position will help us do all sorts of delightfully random (but hugely important) tasks.

Qualifications:

  • You’ll need the ability to take direction and execute tasks.
  • Most importantly, you’ll need to be able to do a lot of communicating with people inside & outside the company.
  • Also most importantly, you’ll be doing a lot of tasks requiring attention to details and organizational skills.
  • Even more most importantly: you must have a positive attitude.

Responsibilities:

  • Pre-production: Location scouting, actors/extras scouting, making phone calls, confirming dates, & begging for favors.
  • Production: Anything from positioning a reflector, to moving gear, to pushing a dolly, to holding a boom mic.
  • Post-production: Photoshop cutting, project set up, some editing.

It would be awesome if you have experience with:

  • Adobe Photoshop
  • Final Cut Pro X
  • DSLR Camera Work
  • Customer Service Calling

Why you should apply:

Because it’s awesome, you’ll get to play with fun gear, learn a few things, and have a laugh-and-a-half.

Send your resume (and demo reel, if you have one) to jobs@rtcreativegroup.com.